Privacy Policy
Privacy Policy
Regale Home Living
Effective Date: 9 July 2025
At Regale Home Living, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website: https://regalehome.com.
Our products and services are intended only for customers in India. If you have any questions about how we handle your information, please contact us at support@regalehome.com.
1. Scope of This Policy
This Privacy Policy applies to information collected through our website only. It does not apply to information collected offline or through other channels. By using our site, you confirm that you are located in India.
2. Our Platform
Our website is built and hosted on Shopify. This means some of your information may be processed through Shopify’s secure servers to help us manage orders, payments, and customer accounts efficiently.
3. Your Consent
By accessing or using our website, you agree to the practices described in this Privacy Policy. We encourage you to review our Terms and Conditions for more information.
4. Information We Collect
Depending on how you use our website, we may collect personal and non-personal information. For example, we may collect information when you:
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Browse or shop on our website
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Create an account or place an order
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Subscribe to our newsletter or contact our customer support team
Information collected may include your name, contact details, shipping address, and payment details, as well as non-personal data such as your IP address and browser type.
5. How We Use Your Information
We use your information to:
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Operate, manage, and improve our website and services
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Process orders and arrange deliveries
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Provide customer support and respond to your enquiries
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Send you updates, offers, and marketing communications if you choose to receive them
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Detect and prevent fraud and maintain the security of our systems
6. Use of Third-Party Partners
To serve you better, we work with trusted third-party service providers:
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Shiprocket: We use Shiprocket to manage the shipping and delivery of your orders.
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Razorpay: We use Razorpay to securely process your payments.
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Meta Marketing: We may use Meta’s marketing tools (such as Facebook and Instagram Ads) to show you relevant advertisements and offers based on your interaction with our website.
These partners may process some of your information to carry out their services. We ensure that they follow appropriate data protection practices.
7. Log Data
We collect log data automatically when you visit our website. This may include your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps. We use this information for website analytics and improvements. This data does not directly identify you.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyse how our website is used.
You can control or disable cookies through your browser settings.
We may also use third-party tracking, such as Meta Pixel and Google Ads cookies, to deliver personalised ads to you. To manage your preferences for Google advertising cookies, visit Google Ads Settings.
9. Third-Party Links
Our site may contain links to other websites or services that are not operated by us. We are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any information.
10. Your Rights
Under applicable Indian data protection laws, you may have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate or incomplete information
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Ask us to delete your information, subject to any legal requirements
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Opt out of receiving marketing emails at any time
To exercise these rights, please email us at support@regalehome.com.
11. Data Security
We use industry-standard measures, including SSL encryption and secure servers, to protect your personal information. While we do our best to safeguard your data, please remember that no online platform can be completely secure.
12. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect information from minors. If you believe your child has shared personal data with us, please let us know so we can delete it promptly.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date. Please review this policy periodically to stay informed.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:
Email: support@regalehome.com
Website: https://regalehome.com